Shipping Policy
Effective Date: [Insert Date]
1. Digital Delivery
At [Your Company Name], all our current services and deliverables—such as website designs, logos, social media content, and video edits—are provided digitally. No physical products are shipped unless otherwise clearly specified.
1.1 Delivery Method
All files are delivered through secure digital channels:
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Email (with links or attachments)
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Cloud storage platforms (Google Drive, Dropbox, etc.)
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Client portal or project management tool (if applicable)
1.2 Delivery Timeframe
Turnaround time depends on the specific service. General estimates:
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Logo design: 3–5 business days
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Website designs: 10–21 business days
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Social media content or video edits: 3–7 business days
We’ll communicate your project timeline during onboarding. If delays arise, we’ll notify you promptly.
1.3 Revisions & Final Files
Revised and final versions are also delivered digitally. Your package includes a specific number of revisions—refer to your agreement or service page for details.
2. Physical Shipping (Future Services)
While our current services are 100% digital, we may expand to offer physical print products in the future—such as:
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Business cards
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Flyers and brochures
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Branded merchandise or print media
Once these services are live, this Shipping Policy will be updated accordingly to include shipping methods, costs, delivery timelines, and return handling for physical items.
Clients will always be informed of shipping fees and terms before placing an order involving physical delivery.
3. Failed Digital Deliveries
If you haven’t received your digital files:
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Please check your spam/junk email folder.
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Contact us at [Your Email Address] to request a resend.
We do not consider a project complete until you’ve received your deliverables successfully.
4. Contact
For any questions related to delivery, digital access, or upcoming physical services:
[Your Company Name]
[Your Business Address]
[Your Email Address]
[Your Phone Number]